Delivery Terms

Last updated: 01/01/26

We ship orders across the EU and Scandinavia, subject to local laws, courier availability and product restrictions.

Shipping Days

Orders are shipped three times a week:

Monday
Wednesday
Friday

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Delivery Time

Delivery usually takes 1–3 business days, depending on the destination country and courier service.

Delivery times are estimates only and may vary due to customs, courier delays, public holidays, incorrect address details or circumstances outside our control.

Shipping Costs

Shipping costs vary depending on the destination country and will be calculated at checkout before payment.

Tracking

Once your order has been shipped, you will receive a tracking link by email.

If your tracking link does not work, or if your package appears to be delayed, please contact us at: support@puff-bars.com

Discreet Packaging

All orders are shipped in discreet, plain cardboard packaging with no visible branding on the outside of the package.

Customer Responsibility

Please make sure that your delivery address is correct and complete before placing your order.

We are not responsible for failed or delayed delivery caused by incorrect or incomplete address details provided by the customer.

It is the customer’s responsibility to ensure that the ordered products are legal to purchase, import and receive in the destination country.